AI receptionist for equipment hire companies

The average hire company lets about 37 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why hire companies miss so many calls

Hire is an availability business, and a builder standing on site rings until somebody says yes.

When the phone rings out

  • early mornings, when trades ring before site
  • while staff are loading and checking equipment
  • Saturdays

What they are ringing about

  • whether an item is available today
  • hire rates and deposits
  • delivery and collection

What that costs a single site

£20,100

a month, on conservative assumptions

About 37 missed calls a week. Assume only a third would have become customers, that is roughly 12 a week, and one customer is worth £380 to a hire company. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a hire company actually works

Answers availability questions

Takes bookings with dates and delivery details

Quotes rates and deposits

Answers from seven in the morning

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a hire company that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What hire companies ask us

Our customers ring at seven. Are we losing those?

Almost all of them. Trades ring before they get to site, which is an hour before most hire desks open, and they hire from whoever answers.

Can it check availability?

If your stock system is available to it, directly. Otherwise it takes the requirement and confirms within minutes.

Will it explain deposits and damage terms?

From your own terms, which prevents most of the disputes that happen on collection.

Hear it answer a hire company call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.