AI receptionist for equipment hire companies in Newcastle
A Newcastle hire company lets roughly 37 calls a week ring out. Callwise answers all of them on your existing 0191 number, books the work and sends you the transcript.
- Keeps your 0191 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Newcastle hire company
Newcastle and the wider Tyne and Wear has a population of around 800,000, built on digital, healthcare and a strong hospitality sector. That produces a lot of phone calls, and for a hire company working across Jesmond, Gosforth and Ouseburn most of them arrive at the exact moment nobody can pick up.
Hire is an availability business, and a builder standing on site rings until somebody says yes.
Callwise answers on your own 0191 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Newcastle calls go unanswered
- early mornings, when trades ring before site
- while staff are loading and checking equipment
- Saturdays
What Newcastle callers want
- whether an item is available today
- hire rates and deposits
- delivery and collection
What a Newcastle hire company loses to the phone
£20,100
a month, at one site
Around 37 missed calls a week, assuming only a third would ever have booked, at £380 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Newcastle hire companies
Answers availability questions
Takes bookings with dates and delivery details
Quotes rates and deposits
Answers from seven in the morning
Newcastle hire companies ask us
Do we keep our 0191 number?
Yes. Your existing 0191 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Newcastle customers reach you changes.
Do you work with hire companies outside Newcastle?
Yes. There is nothing local about how it works, so Newcastle and everywhere across Tyne and Wear is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Our customers ring at seven. Are we losing those?
Almost all of them. Trades ring before they get to site, which is an hour before most hire desks open, and they hire from whoever answers.
Can it check availability?
If your stock system is available to it, directly. Otherwise it takes the requirement and confirms within minutes.
Will it explain deposits and damage terms?
From your own terms, which prevents most of the disputes that happen on collection.
Equipment hire companies elsewhere
Other Newcastle businesses we answer for
Hear it answer, then decide
Ring it and ask what a Newcastle customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.