AI receptionist for solicitors

The average law firm lets about 32 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why law firms miss so many calls

Legal enquiries are made in a moment of stress and the caller instructs whoever answered and sounded competent.

When the phone rings out

  • while fee earners are in meetings or at court
  • lunch, when the switchboard thins out
  • evenings, when working clients can finally ring

What they are ringing about

  • a new matter somebody needs advice on
  • progress on an existing case
  • costs and whether a first appointment is free

What that costs a single site

£82,300

a month, on conservative assumptions

About 32 missed calls a week. Assume only a third would have become customers, that is roughly 11 a week, and one customer is worth £1,800 to a law firm. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a law firm actually works

Takes new enquiries with the matter type

Runs your conflict and eligibility questions

Books appointments with the right department

Answers progress calls without interrupting fee earners

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a law firm that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What law firms ask us

Will it give legal advice?

No, ever, and it says so. It takes the enquiry, asks your intake questions and books the appointment.

Can it route to the right department?

Yes. Family, conveyancing, personal injury and commercial can each have their own questions and their own diary.

Is it confidential?

Calls are recorded and transcribed and callers are told at the start. Data is processed under a data processing agreement, and you set the retention period.

Hear it answer a law firm call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.