Talk to our AI assistant

AI receptionist for personal injury solicitors

The average personal injury firm lets about 29 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why personal injury firms miss so many calls

Claimants ring the first firm that answers, and the market is competitive enough that a missed call is a lost case.

When the phone rings out

  • evenings and weekends, when accidents are thought about
  • while fee earners are on other calls
  • the days after a bank holiday

What they are ringing about

  • an accident that was not their fault
  • whether they have a claim at all
  • no win no fee and what it costs

What that costs a single site

£107,700

a month, on conservative assumptions

About 29 missed calls a week. Assume only a third would have become customers, that is roughly 10 a week, and one customer is worth £2,600 to a personal injury firm. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a personal injury firm actually works

Takes accident details and the date

Runs your initial eligibility questions

Explains no win no fee in your words

Books a call back with a fee earner

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a personal injury firm that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What personal injury firms ask us

Can it assess whether somebody has a claim?

No. It gathers the facts to your script, including the date and the circumstances, and a fee earner makes the decision.

Will it explain funding?

It explains your no win no fee terms in the wording you approve, which is a compliance sensitive answer and treated as one.

How quickly can we call back?

You get the summary and contact details as the call ends, so the call back happens while the enquiry is minutes old.

AI receptionists for personal injury firms near you

Same service everywhere. These pages cover what the phone looks like for personal injury firms in each area.

Related trades

See every trade we cover

Hear it answer a personal injury firm call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.