AI receptionist for hearing care clinics

The average hearing care clinic lets about 18 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why hearing care clinics miss so many calls

A hearing aid fitting is worth well over a thousand pounds and starts with a phone call that has to be answered patiently.

When the phone rings out

  • while audiologists are in appointments
  • mornings, when older callers prefer to ring
  • any day you are covering more than one branch

What they are ringing about

  • booking a free hearing test
  • hearing aid prices and what the difference is
  • an aid that has stopped working

What that costs a single site

£36,000

a month, on conservative assumptions

About 18 missed calls a week. Assume only a third would have become customers, that is roughly 6 a week, and one customer is worth £1,400 to a hearing care clinic. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a hearing care clinic actually works

Books hearing assessments

Answers questions about aid types and prices

Takes repair and battery enquiries

Speaks slowly and repeats itself without getting impatient

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a hearing care clinic that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What hearing care clinics ask us

Our callers are often older. Will they cope with it?

It says it is an assistant, speaks clearly, and never rushes or talks over anybody. It will repeat itself as many times as needed, which is more patience than a busy reception can always manage.

Can it handle repair enquiries?

Yes. It takes the make, the model and the fault, and books the appointment or passes it to the branch.

Will it quote hearing aid prices?

Your ranges, yes, and then it books the assessment where the real recommendation happens.

Hear it answer a hearing care clinic call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.