AI receptionist for hearing care clinics in Belfast
A Belfast hearing care clinic lets roughly 18 calls a week ring out. Callwise answers all of them on your existing 028 number, books the work and sends you the transcript.
- Keeps your 028 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Belfast hearing care clinic
Belfast and the wider County Antrim has a population of around 630,000, built on technology, healthcare and a strong construction sector. That produces a lot of phone calls, and for a hearing care clinic working across the Cathedral Quarter, Ballyhackamore and Lisburn Road most of them arrive at the exact moment nobody can pick up.
A hearing aid fitting is worth well over a thousand pounds and starts with a phone call that has to be answered patiently.
Callwise answers on your own 028 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Belfast calls go unanswered
- while audiologists are in appointments
- mornings, when older callers prefer to ring
- any day you are covering more than one branch
What Belfast callers want
- booking a free hearing test
- hearing aid prices and what the difference is
- an aid that has stopped working
What a Belfast hearing care clinic loses to the phone
£36,000
a month, at one site
Around 18 missed calls a week, assuming only a third would ever have booked, at £1,400 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Belfast hearing care clinics
Books hearing assessments
Answers questions about aid types and prices
Takes repair and battery enquiries
Speaks slowly and repeats itself without getting impatient
Belfast hearing care clinics ask us
Do we keep our 028 number?
Yes. Your existing 028 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Belfast customers reach you changes.
Do you work with hearing care clinics outside Belfast?
Yes. There is nothing local about how it works, so Belfast and everywhere across County Antrim is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Our callers are often older. Will they cope with it?
It says it is an assistant, speaks clearly, and never rushes or talks over anybody. It will repeat itself as many times as needed, which is more patience than a busy reception can always manage.
Can it handle repair enquiries?
Yes. It takes the make, the model and the fault, and books the appointment or passes it to the branch.
Will it quote hearing aid prices?
Your ranges, yes, and then it books the assessment where the real recommendation happens.
Hear it answer, then decide
Ring it and ask what a Belfast customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.