AI receptionist for physiotherapists

The average physiotherapy clinic lets about 28 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why physiotherapy clinics miss so many calls

Pain makes people ring until somebody answers, and the clinic that answers gets a course of treatment, not one appointment.

When the phone rings out

  • every hour you are hands on with a patient
  • early mornings, before the first appointment
  • Saturdays, when weekend sport produces the injuries

What they are ringing about

  • a back that went this morning
  • whether you take their insurer
  • sports injuries that need seeing this week

What that costs a single site

£13,600

a month, on conservative assumptions

About 28 missed calls a week. Assume only a third would have become customers, that is roughly 9 a week, and one customer is worth £340 to a physiotherapy clinic. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a physiotherapy clinic actually works

Books initial assessments and follow ups

Answers the insurer question before it becomes a barrier

Takes injury details so the first session starts properly

Fills cancellations from the calls you would have missed

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a physiotherapy clinic that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What physiotherapy clinics ask us

Can it answer questions about our insurers?

Yes. You give it the list of insurers you are recognised by and it answers plainly, which stops the caller ringing round to find someone who takes their cover.

Will it book a course of treatment or just one session?

Whatever you tell it to. Most clinics have it book the initial assessment and let the physio set the plan, because that conversation belongs to the clinician.

Can it fill last minute cancellations?

It answers every call, including the ones that come in while you are treating, so a free slot this afternoon gets offered to the next person who rings instead of going empty.

Hear it answer a physiotherapy clinic call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.