AI receptionist for heating engineers

The average heating company lets about 36 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why heating companies miss so many calls

A cold house with children in it is an emergency to the person ringing, and they will not leave a message.

When the phone rings out

  • the first cold snap, when call volume triples overnight
  • while you are on a job with the gas off
  • weekends in winter

What they are ringing about

  • no heating and no hot water
  • boiler replacement quotes
  • annual services and landlord gas safety certificates

What that costs a single site

£82,300

a month, on conservative assumptions

About 36 missed calls a week. Assume only a third would have become customers, that is roughly 12 a week, and one customer is worth £1,600 to a heating company. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a heating company actually works

Answers the whole of the first cold week

Takes boiler make, model and fault

Books services and safety certificates

Prioritises no heat calls over routine ones

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a heating company that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What heating companies ask us

What about the first cold snap?

That week is the reason. Call volume can triple in a day, and the calls you cannot get to are the boiler replacements, not the services.

Can it take the boiler details?

Make, model, age, fault and whether there is any heat at all, so you arrive with the right part rather than making two visits.

Does it handle landlord certificates?

Yes. It takes the property details and the deadline and books the visit, which is steady work most engineers under collect.

Hear it answer a heating company call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.