AI receptionist for heating engineers in Belfast
A Belfast heating company lets roughly 36 calls a week ring out. Callwise answers all of them on your existing 028 number, books the work and sends you the transcript.
- Keeps your 028 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Belfast heating company
Belfast and the wider County Antrim has a population of around 630,000, built on technology, healthcare and a strong construction sector. That produces a lot of phone calls, and for a heating company working across the Cathedral Quarter, Ballyhackamore and Lisburn Road most of them arrive at the exact moment nobody can pick up.
A cold house with children in it is an emergency to the person ringing, and they will not leave a message.
Callwise answers on your own 028 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Belfast calls go unanswered
- the first cold snap, when call volume triples overnight
- while you are on a job with the gas off
- weekends in winter
What Belfast callers want
- no heating and no hot water
- boiler replacement quotes
- annual services and landlord gas safety certificates
What a Belfast heating company loses to the phone
£82,300
a month, at one site
Around 36 missed calls a week, assuming only a third would ever have booked, at £1,600 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Belfast heating companies
Answers the whole of the first cold week
Takes boiler make, model and fault
Books services and safety certificates
Prioritises no heat calls over routine ones
Belfast heating companies ask us
Do we keep our 028 number?
Yes. Your existing 028 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Belfast customers reach you changes.
Do you work with heating companies outside Belfast?
Yes. There is nothing local about how it works, so Belfast and everywhere across County Antrim is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
What about the first cold snap?
That week is the reason. Call volume can triple in a day, and the calls you cannot get to are the boiler replacements, not the services.
Can it take the boiler details?
Make, model, age, fault and whether there is any heat at all, so you arrive with the right part rather than making two visits.
Does it handle landlord certificates?
Yes. It takes the property details and the deadline and books the visit, which is steady work most engineers under collect.
Heating engineers elsewhere
Hear it answer, then decide
Ring it and ask what a Belfast customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.