AI receptionist for drainage companies

The average drainage company lets about 34 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.

  • Answers on the first ring
  • Books into your calendar
  • No per minute fees
  • Live in 24 hours
Talk to our AI assistant

Ring +44 330 912 2553. It answers, and you can try to catch it out.

The problem

Why drainage companies miss so many calls

Sewage in a garden is not a Monday problem, and that caller is dialling the next number before your voicemail finishes.

When the phone rings out

  • while you are jetting a drain and cannot hear the phone
  • nights and weekends, when blockages surface
  • after heavy rain, when everyone rings together

What they are ringing about

  • a blocked drain backing up into the garden
  • a toilet that will not flush anywhere in the house
  • CCTV surveys for a house purchase

What that costs a single site

£13,600

a month, on conservative assumptions

About 34 missed calls a week. Assume only a third would have become customers, that is roughly 11 a week, and one customer is worth £280 to a drainage company. Change any of those to your own figures and the answer stays uncomfortable.

What it does

Built around how a drainage company actually works

Answers over the noise of the jetter

Takes the address and what is backing up

Confirms your call out charge

Books surveys and non urgent work for later

It tells callers what it is

It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a drainage company that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.

Questions

What drainage companies ask us

Our vans are noisy. Does that matter?

It is why the calls get missed. Nobody hears a phone next to a jetter, and every one of those calls is an emergency job at an emergency rate.

Can it handle CCTV survey enquiries?

Yes. It takes the address, the reason and the deadline, which for pre purchase surveys is usually tight and worth catching.

What happens after heavy rain?

Every caller gets answered at once rather than queueing, so you keep the work instead of losing it to whoever had a spare receptionist.

Hear it answer a drainage company call

Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.

Talk to our AI assistant

No form, no sales call. Thirty seconds on the phone with the thing itself.