AI receptionist for home care agencies
The average home care agency lets about 27 calls a week ring out. Callwise answers all of them, day or night, books the work into your diary and sends you the transcript.
- Answers on the first ring
- Books into your calendar
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
Why home care agencies miss so many calls
A hospital discharge needs care arranged in days, so the agency that answers gets a package worth thousands a year.
When the phone rings out
- out of hours, when families are together to talk
- while coordinators are managing rotas
- weekends, when hospital discharges happen
What they are ringing about
- care at home for a parent
- hourly rates and what a visit includes
- starting care urgently after a hospital discharge
What that costs a single site
£200,600
a month, on conservative assumptions
About 27 missed calls a week. Assume only a third would have become customers, that is roughly 9 a week, and one customer is worth £5,200 to a home care agency. Change any of those to your own figures and the answer stays uncomfortable.
Built around how a home care agency actually works
Takes enquiries with the care needs and the address
Explains rates and visit lengths
Books assessments
Handles urgent discharge enquiries immediately
It tells callers what it is
It says it is an assistant when it picks up. It gives no advice it is not qualified to give, and anything on your escalation list stops the conversation and reaches you straight away. For a home care agency that matters more than the clever bits, because the calls you cannot afford to get wrong are the ones you most need answered.
What home care agencies ask us
Are our enquiries really out of hours?
Most of them. Families discuss care in the evening and after a weekend hospital visit, which is exactly when coordinators are off.
Can it handle safeguarding concerns?
Anything on your safeguarding list stops the call flow and reaches your on call manager immediately.
Will it take care worker applications?
Yes, and recruitment calls are worth catching too, because carers apply to whoever answers first.
AI receptionists for home care agencies near you
Same service everywhere. These pages cover what the phone looks like for home care agencies in each area.
- Home care agencies in London
- Home care agencies in Birmingham
- Home care agencies in Manchester
- Home care agencies in Leeds
- Home care agencies in Glasgow
- Home care agencies in Liverpool
- Home care agencies in Bristol
- Home care agencies in Sheffield
- Home care agencies in Edinburgh
- Home care agencies in Cardiff
- Home care agencies in Leicester
- Home care agencies in Nottingham
- Home care agencies in Newcastle
- Home care agencies in Southampton
- Home care agencies in Brighton
- Home care agencies in Coventry
- Home care agencies in Reading
- Home care agencies in Milton Keynes
- Home care agencies in Luton
- Home care agencies in Belfast
- Home care agencies in Portsmouth
- Home care agencies in Stoke-on-Trent
Hear it answer a home care agency call
Ring the number and ask it the awkward question your customers always ask. If you like what you hear, it will book you in there and then.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.