AI receptionist for taxi and private hire firms in Newcastle
A Newcastle taxi firm lets roughly 120 calls a week ring out. Callwise answers all of them on your existing 0191 number, books the work and sends you the transcript.
- Keeps your 0191 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Newcastle taxi firm
Newcastle and the wider Tyne and Wear has a population of around 800,000, built on digital, healthcare and a strong hospitality sector. That produces a lot of phone calls, and for a taxi firm working across Jesmond, Gosforth and Ouseburn most of them arrive at the exact moment nobody can pick up.
Nobody waits on hold for a taxi. They hang up and ring the next firm or open an app.
Callwise answers on your own 0191 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Newcastle calls go unanswered
- Friday and Saturday nights, when every call comes at once
- early morning airport runs
- any time more than two people ring together
What Newcastle callers want
- a car needed now
- an airport run booked in advance
- a fare quote for a longer journey
What a Newcastle taxi firm loses to the phone
£7,700
a month, at one site
Around 120 missed calls a week, assuming only a third would ever have booked, at £45 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Newcastle taxi firms
Answers unlimited calls at the same time
Takes the pickup, destination and time
Quotes fares from your price list
Handles the Friday night peak without a queue
Newcastle taxi firms ask us
Do we keep our 0191 number?
Yes. Your existing 0191 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Newcastle customers reach you changes.
Do you work with taxi firms outside Newcastle?
Yes. There is nothing local about how it works, so Newcastle and everywhere across Tyne and Wear is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Our problem is everyone ringing at once. Does it help?
It is the one thing that does. It answers any number of calls simultaneously, so a Saturday night rush does not produce an engaged tone.
Can it quote a fare?
From your price list or your zones, yes, which is what most callers want before booking.
What about advance airport bookings?
It takes the flight, the time and the address, and those are your most profitable jobs and the easiest to lose.
Taxi and private hire firms elsewhere
- Taxi and private hire firms in London
- Taxi and private hire firms in Birmingham
- Taxi and private hire firms in Manchester
- Taxi and private hire firms in Leeds
- Taxi and private hire firms in Glasgow
- Taxi and private hire firms in Liverpool
- Taxi and private hire firms in Bristol
- Taxi and private hire firms in Sheffield
Hear it answer, then decide
Ring it and ask what a Newcastle customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.