AI receptionist for security companies in Cardiff
A Cardiff security company lets roughly 26 calls a week ring out. Callwise answers all of them on your existing 029 number, books the work and sends you the transcript.
- Keeps your 029 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Cardiff security company
Cardiff and the wider South Wales has a population of around 500,000, built on public sector, media and a growing professional services base. That produces a lot of phone calls, and for a security company working across Cathays, Penarth and Llanishen most of them arrive at the exact moment nobody can pick up.
A site that needs cover tonight will use whoever answers, and that contract often becomes a long one.
Callwise answers on your own 029 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Cardiff calls go unanswered
- nights, when incidents and cover requests happen
- weekends
- while control room staff are handling alarms
What Cardiff callers want
- guarding cover needed at short notice
- alarm and CCTV installation quotes
- keyholding and alarm response
What a Cardiff security company loses to the phone
£118,900
a month, at one site
Around 26 missed calls a week, assuming only a third would ever have booked, at £3,200 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Cardiff security companies
Answers cover requests at any hour
Takes site details and shift requirements
Books survey appointments for installations
Escalates live incidents immediately
Cardiff security companies ask us
Do we keep our 029 number?
Yes. Your existing 029 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Cardiff customers reach you changes.
Do you work with security companies outside Cardiff?
Yes. There is nothing local about how it works, so Cardiff and everywhere across South Wales is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Can it handle short notice cover requests?
It takes the site, the hours and the requirement and reaches your operations manager immediately, at whatever hour the call comes.
Is it suitable for live incidents?
Anything on your incident list bypasses everything and alerts your control room within seconds.
Will it take installation enquiries?
Yes, with the site type and what they want covered, and it books the survey.
Security companies elsewhere
Hear it answer, then decide
Ring it and ask what a Cardiff customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.