AI receptionist for roofers in Newcastle
A Newcastle roofing company lets roughly 29 calls a week ring out. Callwise answers all of them on your existing 0191 number, books the work and sends you the transcript.
- Keeps your 0191 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Newcastle roofing company
Newcastle and the wider Tyne and Wear has a population of around 800,000, built on digital, healthcare and a strong hospitality sector. That produces a lot of phone calls, and for a roofing company working across Jesmond, Gosforth and Ouseburn most of them arrive at the exact moment nobody can pick up.
After a storm the whole town rings at eight in the morning, and the roofers who answer take the work for the next month.
Callwise answers on your own 0191 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Newcastle calls go unanswered
- every hour of every day, because you are on a roof
- the morning after a storm, when every call comes at once
- evenings, when people notice the damp patch
What Newcastle callers want
- a leak that appeared during last night's storm
- missing tiles after high winds
- quotes for a full replacement roof
What a Newcastle roofing company loses to the phone
£74,600
a month, at one site
Around 29 missed calls a week, assuming only a third would ever have booked, at £1,800 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Newcastle roofing companies
Answers when you are physically unable to
Takes the address and the type of damage
Books survey appointments
Handles the storm day flood of calls without a queue
Newcastle roofing companies ask us
Do we keep our 0191 number?
Yes. Your existing 0191 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Newcastle customers reach you changes.
Do you work with roofing companies outside Newcastle?
Yes. There is nothing local about how it works, so Newcastle and everywhere across Tyne and Wear is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
We are on roofs all day. How is that meant to work?
It answers instead of you. A roofer cannot take a call safely at height, which is why roofing has one of the worst answer rates of any trade and why one missed call can be a four figure job.
What happens the day after a storm?
It takes every call at once, however many come in together, and gives you a list ordered by urgency instead of thirty voicemails.
Can it quote for a roof?
No, and it says so. It books the survey, which is the only honest answer and the one that gets you on the drive.
Hear it answer, then decide
Ring it and ask what a Newcastle customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.