AI receptionist for garages and mot centres in Leicester
A Leicester garage lets roughly 42 calls a week ring out. Callwise answers all of them on your existing 0116 number, books the work and sends you the transcript.
- Keeps your 0116 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Leicester garage
Leicester and the wider Leicestershire has a population of around 600,000, built on textiles, logistics and a dense independent business community. That produces a lot of phone calls, and for a garage working across Clarendon Park, Oadby and Braunstone most of them arrive at the exact moment nobody can pick up.
An MOT expiring on Friday is booked with whoever answers on Thursday, and the price barely matters.
Callwise answers on your own 0116 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Leicester calls go unanswered
- all day, because your technicians are under cars
- the whole of lunch
- after five, when people finish work and ring round
What Leicester callers want
- booking an MOT before it runs out
- a warning light that came on this morning
- how much a service costs and how long it takes
What a Leicester garage loses to the phone
£20,400
a month, at one site
Around 42 missed calls a week, assuming only a third would ever have booked, at £340 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Leicester garages
Books MOTs and services into the ramp diary
Takes the registration and the fault
Answers courtesy car and price questions
Rings out no more than a real receptionist would
Leicester garages ask us
Do we keep our 0116 number?
Yes. Your existing 0116 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Leicester customers reach you changes.
Do you work with garages outside Leicester?
Yes. There is nothing local about how it works, so Leicester and everywhere across Leicestershire is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Our techs are under cars. Who is supposed to answer?
Nobody, which is the problem. Garages have among the worst answer rates of any local business and the calls are all bookable work.
Can it take a registration?
Yes, letter by letter, reading it back to confirm. That alone saves the wrong parts being ordered.
Will it fill the ramp?
It books into whatever slots you make available, so quiet days can be opened up and busy ones protected.
Garages and MOT centres elsewhere
Hear it answer, then decide
Ring it and ask what a Leicester customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.