AI receptionist for family law solicitors in Newcastle
A Newcastle family law firm lets roughly 21 calls a week ring out. Callwise answers all of them on your existing 0191 number, books the work and sends you the transcript.
- Keeps your 0191 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Newcastle family law firm
Newcastle and the wider Tyne and Wear has a population of around 800,000, built on digital, healthcare and a strong hospitality sector. That produces a lot of phone calls, and for a family law firm working across Jesmond, Gosforth and Ouseburn most of them arrive at the exact moment nobody can pick up.
Somebody ringing a family solicitor has worked up to it, and if nobody answers they may not ring again for weeks.
Callwise answers on your own 0191 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Newcastle calls go unanswered
- evenings, when people can ring privately
- during court and client meetings
- the first week of January, the busiest of the year
What Newcastle callers want
- divorce and separation
- arrangements for children
- what a first appointment costs
What a Newcastle family law firm loses to the phone
£66,000
a month, at one site
Around 21 missed calls a week, assuming only a third would ever have booked, at £2,200 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Newcastle family law firms
Takes enquiries calmly and without pressure
Runs conflict checks before booking
Explains your first appointment and fee
Handles the January surge
Newcastle family law firms ask us
Do we keep our 0191 number?
Yes. Your existing 0191 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Newcastle customers reach you changes.
Do you work with family law firms outside Newcastle?
Yes. There is nothing local about how it works, so Newcastle and everywhere across Tyne and Wear is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
These calls are sensitive. Is that appropriate?
It is calm, unhurried and never pushes anybody. It says it is an assistant, takes the details and books the appointment. Many callers prefer that to explaining themselves twice.
Can it run conflict checks?
It asks for the other party's name and checks against what you make available, flagging anything that matches before an appointment is offered.
What about January?
The first working week of January is the busiest in family law by a distance, and it is answered in full rather than in part.
Hear it answer, then decide
Ring it and ask what a Newcastle customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.