AI receptionist for dentists in Cardiff
A Cardiff dental practice lets roughly 34 calls a week ring out. Callwise answers all of them on your existing 029 number, books the work and sends you the transcript.
- Keeps your 029 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Cardiff dental practice
Cardiff and the wider South Wales has a population of around 500,000, built on public sector, media and a growing professional services base. That produces a lot of phone calls, and for a dental practice working across Cathays, Penarth and Llanishen most of them arrive at the exact moment nobody can pick up.
Someone in pain rings three practices in five minutes and books with whoever picks up first.
Callwise answers on your own 029 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Cardiff calls go unanswered
- before eight, when people ring on the way to work
- the whole of lunch, when reception is covering surgery
- Friday evening through Sunday, when toothache does not wait
What Cardiff callers want
- toothache that started overnight
- booking or moving a hygienist appointment
- asking whether you are taking on new private patients
What a Cardiff dental practice loses to the phone
£20,400
a month, at one site
Around 34 missed calls a week, assuming only a third would ever have booked, at £420 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Cardiff dental practices
Books check ups and hygienist slots straight into the diary
Takes new patient enquiries with the details you need to triage them
Answers the private and NHS question without putting anyone on hold
Flags genuine dental emergencies to you immediately
Cardiff dental practices ask us
Do we keep our 029 number?
Yes. Your existing 029 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Cardiff customers reach you changes.
Do you work with dental practices outside Cardiff?
Yes. There is nothing local about how it works, so Cardiff and everywhere across South Wales is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
Can it tell a dental emergency from a routine booking?
Yes. You set the words that count as urgent, swelling, trauma, uncontrolled bleeding, and anything matching goes to you as a call or a text within seconds rather than sitting in an inbox until morning.
Will it know our private fees?
It knows whatever you tell it. Most practices load their price list and a line on what is and is not available on the NHS, which is the question that otherwise eats reception's morning.
Does it work with our practice management software?
It books into the calendar you already use. If your system takes bookings through a shared diary, it writes to that, and if it does not, it sends the booking through as a message for reception to confirm.
Hear it answer, then decide
Ring it and ask what a Cardiff customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.