AI receptionist for care homes in Brighton
A Brighton care home lets roughly 22 calls a week ring out. Callwise answers all of them on your existing 01273 number, books the work and sends you the transcript.
- Keeps your 01273 number
- Answers on the first ring
- No per minute fees
- Live in 24 hours
Ring +44 330 912 2553. It answers, and you can try to catch it out.
What the phone looks like for a Brighton care home
Brighton and the wider Sussex has a population of around 290,000, built on creative industries, tourism and a very high density of independent businesses. That produces a lot of phone calls, and for a care home working across Hove, Kemptown and Preston Park most of them arrive at the exact moment nobody can pick up.
A family looking for a placement is usually in crisis and will place with the home that answered and sounded kind.
Callwise answers on your own 01273 number. Customers ring the number they already have, it is answered on the first ring by something that sounds like a person, and the job is booked into your diary before the caller has thought about trying anybody else.
When Brighton calls go unanswered
- evenings, when families discuss it together
- weekends, when relatives visit and worry
- during handovers and mealtimes
What Brighton callers want
- availability and fees for a relative
- arranging a visit to look round
- respite and emergency placements
What a Brighton care home loses to the phone
£150,900
a month, at one site
Around 22 missed calls a week, assuming only a third would ever have booked, at £4,800 a customer. Callwise costs £499 a month, whatever the volume.
What it does for Brighton care homes
Answers availability and fee questions
Books visits and tours
Takes enquiries with the level of care needed
Handles emergency placement calls with care
Brighton care homes ask us
Do we keep our 01273 number?
Yes. Your existing 01273 number stays exactly as it is and keeps ringing your phones. Calls only reach the assistant when nobody picks up, or at the hours you choose, so nothing about how Brighton customers reach you changes.
Do you work with care homes outside Brighton?
Yes. There is nothing local about how it works, so Brighton and everywhere across Sussex is covered the same way, along with the rest of the UK. The local part is your number and your customers, and both stay yours.
These are difficult calls. Is it appropriate?
It is calm, patient and never rushes anybody, and it says it is an assistant. Families in distress usually mind an unanswered phone far more.
Can it discuss fees?
It gives your published ranges and books a visit, where the real conversation about funding belongs.
What about emergency placements?
Those can be flagged to reach your manager immediately at any hour, which is when most of them come in.
Other Brighton businesses we answer for
Hear it answer, then decide
Ring it and ask what a Brighton customer would ask. It is the same assistant your callers would get, so if it does not convince you on the phone it will not convince them either.
Talk to our AI assistantNo form, no sales call. Thirty seconds on the phone with the thing itself.